What is a digital worker
This solution combines AI, automation and data to perform tasks in a workflow. It goes beyond conversation: it can prepare information and execute steps in integrated systems within agreed permissions.
Autonomy is defined for each task. A query, a modification and an external communication have different impacts and do not necessarily require the same authorisation level.
Clara Nux · Sales activity
Clara Nux focuses on operational sales prospecting and follow-up. It draws on information sources such as the CRM and works under the team's direction.
What it can contribute
- Clean and enrich sales information.
- Prepare personalised communications.
- Classify replies to guide the next step.
- Support follow-up within the agreed sales workflow.
People define the target audience, message, contact rules and decisions on strategy, negotiation and closing. Integrations and permissions are specified for each implementation.
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Adri Nux · Processes and knowledge
Adri Nux focuses on operational tasks and information processing: documents, databases, queries and reports.
What it can contribute
- Process invoices and documents.
- Organise and update information.
- Prepare reports and contextual searches.
- Help with consulting company knowledge.
Each application must define its sources, permitted actions and when it refers an exception to the team. These examples describe capabilities, not a universal integration ready for any system.
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How we approach the first use case
01 · Choose a bounded process
Identify a repetitive task, its owner and expected outcome. Documenting the current workflow and exceptions helps decide what is worth automating.
02 · Define information and permissions
Agree which data the solution needs, which systems are involved and which operations it can perform. Integration depends on available interfaces and company authorisations.
03 · Test against clear criteria
Prepare representative examples and review results with people who know the process. Measure quality, review time and errors before widening the scope.
04 · Operate with oversight
Assign responsibility for reviews, exceptions and changes. Automation must be adaptable when rules or information change.
What we need to get started
A candidate process, someone who knows it and examples that may be used with authorisation. These help us define tasks, involved systems and pilot criteria.
If it is not yet clear which process to choose, EstrategIA Nux helps prioritise opportunities. If the challenge is where to run it or how to connect its data, we review the AI infrastructure.
Frequently asked questions
Does it replace people?
The aim is to reduce operational tasks while keeping human accountability. What is automated and what remains a human decision is defined for each process.
Can it send emails or modify a CRM?
Execution depends on integrations and granted permissions. External or consequential actions require rules and approvals appropriate to the process; unrestricted access is never assumed.
Is there a guaranteed timeline or saving?
There is no universal timeline or savings percentage. We first review scope, data quality, integrations and acceptance criteria.